Please click ‘Find out more’ for details on how to make a claim.
Get in touch
At National Friendly, we’re always easy to get in touch with and easy to deal with. We’re a friendly voice at the end of the phone, with helpful information and expert service whenever you need it, right here in the UK. There are lots of ways in which you can get in touch with us – just use the one that suits you best.
You can also call us on
0333 014 6244
Calls from UK landlines and mobiles cost no more than a call to an 01 or 02 number and will count towards any inclusive minutes.
We’re open from 8am to 6pm Monday to Friday. Your call will be recorded for training and quality purposes.
We'll call you back
Just fill in our quick call-back form and we'll call you back during our opening hours, 8am to 6pm weekdays.
Email us at
Write to us
You can write to us at:
11-12 Queen Square
Contact our Press centre
You can call Nicholas Seymour on:
0203 727 3744/
Or email at
Need to make a claim?
Feedback & Complaints
We always welcome feedback, so please use the contact details above to get in touch.
We aim to provide the highest standards of service so if we fall short at any time please let us know. If you would like to make a complaint please read our how to make a complaint leaflet. If you cannot settle your complaint with us you may be entitled to refer it to The Financial Ombudsman Service. Full details can be found on their website at www.financial-ombudsman.org.uk