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Why work for us?
We are proud to say that we have been reaccredited as an Investors in People organisation. Staff development is across the board and staff are encouraged and supported to take industry standard qualifications.
The customer services team has had specific focus recently on providing excellent customer service, and our management and executive management continue to be supported both in house and by external specialists where needed.
We have previously been awarded the Sunday Times Top 100 Best Companies One to Watch and were particularly proud to be aligned to some of the UK’s most prestigious companies.
We have carefully reviewed the reward and remuneration packages for all staff and this will continue to be developed, to be sure that we maintain the skills required to service the business in line with our strategy.
The team effort continues to hold strong. Best Workplace Factors according to Best Companies survey 2009 Wellbeing We offer our own group healthcare scheme which is available to all employees, this has an employee assistance programme and HR are able to refer if necessary.
There are kitchens on every floor, three lounge areas and two gardens available for employees to use. Free hot drinks plus fruit and water coolers are provided.
76% OF STAFF AGREED - Their health is not suffering because of work
63% OF STAFF AGREED - I am happy with the pay and benefits I receive in this job
Fair Deal
A performance related pay bonus is linked to regular 1:1 meetings and annual appraisals. A competency framework supports this process, so we can recognise behaviours as well as see if individuals are meeting and exceeding objectives.
We have an ‘employee of the month’ award where everyone can nominate someone in the organisation who they feel has gone above and beyond their normal role.
79% OF STAFF AGREED - I am excited about where this organisation is going
Leadership
The CEO holds monthly presentations with groups of employees to discuss topical issues within the organisation.
We are currently recruiting for:
Chief Information Officer